Nondiscrimination Statement

Point32Health, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Point32Health, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, gender identity, or sexual orientation.

Point32Health, Inc.:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, other formats).
  • Provides free language services to people whose primary language is not English, such as qualified interpreters.

If you need these services, contact our Civil Rights Compliance Officers.

If you believe that we failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Civil Rights Compliance Officer
Harvard Pilgrim Health Care

93 Worcester St.
Wellesley, MA 02481
866.750.2074, TTY service: 711,
Fax: 617.509.3085
Email: civil_rights@harvardpilgrim.org

Civil Rights Coordinator, Legal Dept.
Tufts Health Plan

705 Mount Auburn St.
Watertown, MA 02472
888.880.8699 ext. 48000, TTY: 800.439.2370 or 711
Fax: 617.972.9048
Email: OCRCoordinator@tufts-health.com

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Civil Rights officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019, TTY 800.537.7697

Complaint forms are available on the HHS.gov website.