We understand that the foundation of offering exceptional behavioral health care to our members starts with you! Our whole-health network emphasizes a connection between behavioral and physical health. We’re committed to delivering a best-in-class provider experience with support and resources to minimize your non-clinical burden. Please explore the tools, resources, and trainings offered on this site to support you in caring for our members.

  • Harvard Pilgrim Health Care Quick Reference Guide

    New to the Harvard Pilgrim Health Care network? You’ll find all the information you need to get started in this handy Behavioral Health Quick Reference Guide for Providers. Keep it nearby and share with office staff! It includes tips on using our secure portal, verifying member eligibility, submitting claims and checking claims status, and more!

    View and save the guide

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Updates to CBHI-FIT program Medical Necessity Guidelines

We have updated our Children’s Behavioral Health Initiative Family-based Intensive Treatment (FIT) Medical Necessity Guidelines to reflect the state’s new requirements.

Updates to Targeted Case Management Services’ ICC Medical Necessity Guidelines

We’ve revised our Targeted Case Management Services: Intensive Care Coordination (ICC) Medical Necessity Guidelines to reflect the state’s updated guidance.

Behavioral Health and substance use disorder tools and resources

Providers of behavioral health services for Tufts Health RITogether can use a variety of resources on our dedicated web pages to facilitate care for patients.

Resources at your fingertips

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Join our BH network

We offer strong relationships, competitive rates, and a steadfast commitment to delivering a positive provider experience.

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View a BH training video

Missed a webinar? Looking for a short on demand educational video? We’re here to support you!

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Service Navigation program

Our Behavioral Health Service Navigation program helps connect members with timely access to outpatient care.