We understand that the foundation of offering exceptional behavioral health care to our members starts with you! Our whole-health network emphasizes a connection between behavioral and physical health. We’re committed to delivering a best-in-class provider experience with support and resources to minimize your non-clinical burden. Please explore the tools, resources, and trainings offered on this site to support you in caring for our members.
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Harvard Pilgrim Health Care Quick Reference Guide
New to the Harvard Pilgrim Health Care network? You’ll find all the information you need to get started in this handy Behavioral Health Quick Reference Guide for Providers. Keep it nearby and share with office staff! It includes tips on using our secure portal, verifying member eligibility, submitting claims and checking claims status, and more!
View and save the guide
Recommended newsletter articles
Billing updates for mental health centers
Beginning Sept. 1, 2025, we will be reimbursing behavioral health urgent care centers for a core set of outpatient services using a bundled encounter rate per member per date of service.
Using ICD-10 Z codes to track social drivers of health
We encourage providers to include relevant ICD-10 Z codes to help recognize members who are experiencing social problems that could adversely affect their health.
Metabolic monitoring for patients on antipsychotic medications
Providers are reminded to discuss the importance of, and regularly test for, blood glucose and cholesterol levels with patients taking antipsychotic medications.
Resources at your fingertips

Join our BH network
We offer strong relationships, competitive rates, and a steadfast commitment to delivering a positive provider experience.

View a BH training video
Missed a webinar? Looking for a short on demand educational video? We’re here to support you!

Service Navigation program
Our Behavioral Health Service Navigation program helps connect members with timely access to outpatient care.