Insights and Updates for Providers - September 2024

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Harvard Pilgrim Provider Portal required fields update

Harvard Pilgrim is making an update to the electronic prior authorization request submission in HPHConnect when submitting an outpatient service transaction, effective Nov. 1, 2024.

Billing charges on claims for same date of service

When billing for an office visit with more than one service, providers should report all service codes related to the visit on one claim.

Help us keep directory information up to date

Please review and revalidate your practice information every 90 days to ensure accuracy of our Provider Directory, and notify Point32Health in advance of any changes.

Additional news and resources

COVID-19 updates for Providers

Learn how we have adapted policies and operations to aid in managing COVID-19.

View COVID-19 resources

Behavioral Health information

Explore our behavioral health section for a wealth of useful resources and info!

Learn more

Updates on our integration

Learn more about the work we’ve done and what’s ahead for Point32Health.

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