Back to Insights and Updates for ProvidersApril 2023

Pharmacy and medical drug authorization requests for USFHP

US Family Health Plan (USFHP)

When requesting authorization for pharmacy or medical benefit drugs for USFHP members, please utilize the prior authorization forms provided on the USFHP website.

PromptPA — an online tool that providers can utilize for pharmacy and medical benefit drug authorization requests for members of Tufts Health Plan or Harvard Pilgrim Health Care — is not currently available for USFHP members. If you have any questions about pharmacy or medical benefit drugs, please contact the USFHP pharmacy at 877-880-7007.

Tufts Health Plan is the third-party administrator for US Family Health Plan, a TRICARE® plan available to families of active-duty service members, eligible retired service members, and their families. Visit the USFHP website for additional information about USFHP, including the USFHP Provider Manual.

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