When requesting authorization for pharmacy or medical benefit drugs for USFHP members, please utilize the prior authorization forms provided on the USFHP website.
PromptPA — an online tool that providers can utilize for pharmacy and medical benefit drug authorization requests for members of Tufts Health Plan or Harvard Pilgrim Health Care — is not currently available for USFHP members. If you have any questions about pharmacy or medical benefit drugs, please contact the USFHP pharmacy at 877-880-7007.
Tufts Health Plan is the third-party administrator for US Family Health Plan, a TRICARE® plan available to families of active-duty service members, eligible retired service members, and their families. Visit the USFHP website for additional information about USFHP, including the USFHP Provider Manual.
Director, Provider Relations & Communications
Senior Manager, Provider Communications
Joseph O’Riordan, Jesse Salvato, Stephen Wong