Harvard Pilgrim Health Care
Provider Service Center
Monday–Friday, 8 a.m.–5 p.m.
800-708-4414
Provider Service Center for Passport plan
Currently: Monday–Thursday: 8:30 a.m.–4:30 p.m. Friday: 9:00 a.m.–4:30 p.m.
Beginning Sept. 14: Monday–Friday: 8:30 a.m.–noon, 1–4:30 p.m. (closed from noon to 1 p.m.)
800-708-4414
Care Management
888-888-4742 x31035
Tufts Health Plan
Servicing inquiries for Commercial products
Phone: 888-884-2404
Hours: Monday–Friday, 8 a.m.–5 p.m. (unless otherwise noted)
Servicing inquiries for Tufts Health Direct, Tufts Health RITogether, Tufts Health One Care, and Tufts Health Together.
Massachusetts
Phone: 888-257-1985
Hours: Monday–Friday, 8 a.m.–5 p.m. (unless otherwise noted)
Rhode Island
Phone: 844-301-4093
Hours: Monday–Friday, 8 a.m.–5 p.m. (unless otherwise noted)
Servicing inquiries for Tufts Medicare Preferred HMO and Tufts Health Plan Senior Care Options (SCO)
Phone: 800-279-9022
Hours: Monday–Friday, 8 a.m.–5 p.m. (unless otherwise noted)
Servicing inquiries for USFHP
Phone: 800-818-8589