Welcome Providers
Resources and information for providers and office staff
Welcome Providers
Resources and information for providers and office staff
Policies, Manuals & Forms
Behavioral health
Training
News Insights and Updates for Providers - August 2025
Elevidys moved to non-covered
In light of the FDA’s safety concerns related to the gene therapy Elevidys, Point32Health is no longer offering coverage of this drug.
Telehealth flexibilities for Medicare members
Learn more about Tufts Health Plan extending telehealth flexibilites for Medicare members and review guidance on telehealth billing for these members.
Expansion of vendor program for Tufts Medicare Preferred
As of Oct. 1, Evolent will be conducting utilization management for spine and interventional pain management services for Tufts Medicare Preferred members.
Electronic Tools and Resources
Our electronic transaction capabilities make doing business with us quick and efficient. Explore our electronic services and learn about our secure portal capabilities for:
Join the network
We invite you to join us in ensuring that our communities have access to high-quality, equitable health care by becoming a participating provider.
Our plans
Learn more about the diverse range of health plans we offer under our legacy brands, Harvard Pilgrim Health Care and Tufts Health Plan.
-
Short video: Checking referrals, notifications, and authorizations in HPHConnect
We’ll show you how to use the Harvard Pilgrim Health Care secure portal, HPHConnect, to check the status of a referral, notification, or authorizaton request. The video shares step-by-step instructions and time-saving tips.