User guides and reference tools
Our handy reference materials offer step-by-step guidance to assist staff in their day-to-day operations. Find a user guide
Training videos
Missed a webinar? Looking for a short on demand educational video? We’re here to support you! Watch a video
If you participate in the Tufts Health Plan Senior Care Options (SCO) plan or the Tufts Health One Care plan, it’s important to complete the following annual trainings, which are required by the Centers for Medicare and Medicaid Services (CMS).
SCO model of care training
Tufts Health Plan Senior Care Options (SCO) PCPs and high-volume specialists are required to complete the SCO Model of Care Training annually. Begin the training
One Care provider trainings
This two-track training provides foundational information on the One Care program and product. Begin the training
We recognize the importance of providing patients with culturally appropriate care that meets their social, cultural, and linguistic needs — and want to support you in this important work. The following cultural competence training options may assist you in deepening your understanding of the needs of patients with diverse beliefs, attitudes, values and behaviors.
U.S. Department of Health & Human Services: Office of Minority Health
Think Cultural Health: A Physician’s Practical Guide to Culturally Competent Care
An e-learning program for physicians, physician assistants, nurse practitioners, and any direct service provider interesting in learning about culturally and linguistically appropriate services. This program will equip you with the knowledge, skills, and awareness to best serve all patients, regardless of cultural or linguistic background.
Georgetown University
Distance Learning: National Center for Cultural Competence
MassHealth One Care: “Principles of Cross Cultural Competence”
Recorded webinars with various training topics available.
For Tufts Health One Care Only:
Providers rendering services to Tufts Health One Care members are required to complete cultural competency training. Please visit the CAQH Provider Data Portal and verify that you have completed this training.
We are extremely proud to present our annual Point32Health Diversity, Equity, Inclusion, Accessibility (DEIA) & Health Equity Report. This report highlights real-life examples of how we are working together to build a lasting community of care. We invite you to read it for insights from our colleagues and partners that demonstrate our commitment to fulfilling our purpose of guiding and empowering healthier lives for everyone.
This resource is designed to aid providers in their efforts to address the growing opioid epidemic through medication assisted treatment and the prescription of opioid use disorder (OUD) medications such as buprenorphine.
If you have an up-to-date Drug Enforcement Administration (DEA) registration that includes Schedule III authority, you can prescribe buprenorphine for OUD. New or renewing DEA registrants must meet certain requirements, including training on opioid and other substance use disorders from an accredited organization. Click here to learn more