We are thrilled to announce that we will be transforming our secure provider portals in the coming year to deliver a more efficient and streamlined experience for all our valued provider partners. As part of this initiative, we have partnered with Availity, a leading health care technology company, to deliver their Availity Essentials™ platform. Implementing this market-leading platform will allow Point32Health to provide you with a unified portal solution, making it easier than ever for you and your office staff to conduct a variety of 24/7 self-service transactions.
Say goodbye to juggling multiple logins and platforms! With the upcoming Availity Essentials platform, you will be able to perform electronic transactions for all our Harvard Pilgrim Health Care and Tufts Health Care products using a single login.
Availity Essentials is a multi-payer platform that allows providers to perform electronic transactions with a variety of health plans. If you already utilize Availity Essentials, the same login you use today will give you access to the Harvard Pilgrim and Tufts Health Plan portals once we’ve launched our upgraded platform.
The portals will come packed with new features and improvements for the transactions you use most including eligibility and benefits checks, claims submission and correction, prior authorization and referral, reporting, and more.
We’re working diligently with Availity now and expect to begin rolling out new provider portal functionality later this year and into 2027.
Stay tuned! We will continue to share important updates and details about the portal upgrade in upcoming issues of the newsletter. As the year progresses, we’ll partner with Availity to provide information on launch dates, training opportunities, and tips for maximizing the benefits of the new portal.
We are excited to bring you these improvements and are committed to making your experience as a provider easier and more productive than ever.