The Executive Office of Health and Human Services (EOHHS) and the Centers for Medicare & Medicaid Services (CMS) require providers and office staff to complete comprehensive training on the One Care (Medicare-Medicaid dual eligible) program.  

Our online resources make it easy for you to comply with training requirements. Simply visit the Training section of our Point32Health website and click on “Begin the training” under the Tufts Health One Care provider trainings section.

The program has two tracks — a general training series developed by MassHealth via UMass Medical School, as well as a plan-specific Tufts Health One Care training. Providers must complete both tracks to meet One Care requirements.  

Track one’s general training series features a variety of webinars designed to assist with the successful implementation of an integrated care program. In order to meet the track one requirement, providers are obliged to complete the following recorded webinars:

Although not required, track one  also offers trainings that cover useful information and guidance on integrating virtual health care; navigating housing instability; addressing social isolation, and other topics that may be beneficial to providers serving One Care members. 

Once you’ve concluded both training tracks, be sure to complete the attestation. Point32Health will record and submit your participation to EOHHS and CMS.

To learn more about the Tufts Health One Care program and working with us, refer to the Tufts Health One Care chapter and other relevant sections of the Tufts Health Public Plans Provider Manual.