If you are a Tufts Health RITogether provider of behavioral health services, you can find everything you need to facilitate care for your patients on Point32Health’s dedicated web pages. The following resources are designed to simplify your work with us, so that you can focus on the care and treatment of your patients:

  • Behavioral Health homepage — Our Behavioral Health homepage is a hub for accessing a multitude of resources, including behavioral health-related newsletter articles, information on submitting claims, and links to our portals and electronic tools, policies and forms, clinical guidelines, and more.
  • Tufts Health Public Plans Provider Manual — Refer to the Behavioral Health section for information on behavioral health programs including details on policies and procedures, provider responsibilities, patient care coordination, treatment and discharge planning, and Rhode Island-specific programs and services for members of all ages in need of varying levels of care. 
  • Performance Specifications — View the performance specifications that Point32Health maintains for a variety of behavioral health services. 
  • Our Policies, Manuals & forms page — Our Policies, Manuals & forms page provides access to Payment Policies, Medical Necessity Guidelines — including guidance on services that require prior authorization — pharmacy information, and more. 
  • HEDIS tip sheets — Refer to our HEDIS tip sheet page for an assortment of tip sheets related to behavioral health as well as medical services. The best practices highlighted on the tip sheets are intended to help you identify opportunities to improve patient care, implement best practices, and optimize HEDIS scores.