Update: Telehealth flexibilities for Medicare members
We want to provide additional information in light of recent announcements from CMS regarding certain telehealth flexibilities for Medicare members.
Update on Provider Service Center hours for Tufts Health Public Plans only: We’re temporarily adjusting the hours of operation for our provider service center to allow for focused time to work through existing inquiries. Learn more about the updated hours of operation.
Tufts Health One Care becomes a D-SNP in 2026
Beginning Jan. 1, 2026, Tufts Health One Care will become a Dual Eligible Special Needs Plan (D-SNP).
Update to Tufts Medicare Preferred PPO offering for 2026
Tufts Medicare Preferred Access (PPO) will no longer be offered, and we will instead offer Tufts Medicare Preferred PPO RX (PPO) for 2026.
About the HPHConnect secure portal
Learn about HPHConnect, our secure web-based transaction service for Harvard Pilgrim products, including how to register and submit transactions.
About the Tufts Health Plan secure portal
Learn about the web-based transaction service for Tufts Health Plan products, including how to register and submit transactions.
Electronic data interchange services (EDI)
Visit the EDI page to learn more about trading partners, getting set up for electronic transactions and to access companion guides.
Electronic payment
Visit our electronic funds transfer (EFT) page to get started with receiving your reimbursement electronically.
Vendor programs
Learn about vendor partners who conduct utilization management for certain services.
Join the network
We invite you to join us in ensuring that our communities have access to high-quality, equitable health care by becoming a participating provider.
View our plans
Learn more about the diverse range of health plans we offer under our legacy brands, Harvard Pilgrim Health Care and Tufts Health Plan.