Welcome Providers
Resources and information for providers and office staff
Welcome Providers
Resources and information for providers and office staff
We’re pleased to launch our Point32Health Provider site. We aim to make it easy for you to work with us to support our members’ health and wellbeing — including providing you and your office staff with updated information for both our legacy brands, Harvard Pilgrim Health Care and Tufts Health Plan. While we still offer provider information on the sites of our legacy brands, over time you’ll see more provider information and resources move to these pages.
Insights and Updates for Providers - October 2023
Introducing Our Chief Medical Officer Glenn Pomerantz, MD, JD
Point32Health has appointed Glenn Pomerantz, MD, JD as our new Chief Medical Officer. He oversees clinical innovation, quality and accreditation, medical policy, and the Harvard Pilgrim Health Care Institute, which includes the Department of Population Medicine at Harvard Medical School.
Preparing for Behavioral Health Insourcing
In preparation for the launch of our integrated and insourced behavioral health program on Nov. 1, 2023, we are sharing several tools and resources with you.
Update on commercial migration and Rhode Island market
Point32Health’s work of offering a more unified product portfolio for our commercial markets business will continue on a rolling basis throughout 2025, and includes transitioning Tufts Health Plan commercial members in Rhode Island to one of Harvard Pilgrim’s comparable commercial products beginning Jan. 1, 2024.
What’s ahead at Point32Health: Integration updates
Harvard Pilgrim Health Care and Tufts Health Plan combined under the parent organization Point32Health on Jan. 1, 2021. Refer to this FAQ to learn about the work we have done in transitioning our processes and products — and our plans for what’s ahead.
Integration FAQ
Provider training and events
We offer a variety of training opportunities for providers and office staff. Visit our Training and Events page to register for an upcoming webinar or view an on-demand training video.
Training