Tufts Health One Care Training
The Executive Office of Health and Human Services (EOHHS) and the Centers for Medicare & Medicaid Services (CMS) require providers and office staff to complete comprehensive training on the One Care program. When you complete the training, be sure to submit the attestation linked below to record your compliance.
This training program has two tracks:
Track one
Track one is a general training series developed, coordinated, and delivered by MassHealth via UMass Medical School. This training series focuses on topics that provide foundational information on the One Care program, which is designed to improve health care quality through person-centered, coordinated care.
To access the trainings, providers need a One Care account, which can be established on the One Care Shared Learning website.
For track one, the following recorded webinars are required:
- The Basics of One Care
- Engaging One Care Enrollees in Assessments & Care Planning
- Americans with Disabilities Act (ADA) Compliance
- Principles of Cross-Cultural Competence
- Promoting Wellness for People with Disabilities
- Contemporary Models of Disability
- Identifying Potential Abuse and Neglect of One Care Members
- Caring for Individuals with Co-Occurring Mental Health & Substance Use Disorders in One Care
To learn more about this module, the training series, and how to fulfill your training requirement for track one, please visit the One Care learning website.
Track two
Track two is a plan-specific training for Tufts Health One Care. The training document explains your day-to-day interactions with Tufts Health Plan, including topics regarding our model of care and administrative processes. Please read the training document. Then complete and submit the attestation form to fulfill your Tufts Health Plan training requirement.
You must complete both training program tracks to meet One Care requirements. We will record and submit your participation to both EOHHS and CMS.