Insights and Updates for Providers

September 2025

Clinical documentation required for radiology services

Tufts Health Plan Commercial | Tufts Health Public Plans

As of Jan. 1, Point32Health will require clinical documentation for outpatient advanced imaging services for Tufts Health Plan Commercial and Tufts Health Public Plans members.

New Point32Health webpages to streamline your operations

Harvard Pilgrim Health Care Commercial | Tufts Health Plan Commercial | Tufts Health Public Plans | Tufts Health Senior Products

We are announcing a few integrated webpages to streamline the provider experience, including our Prior Authorization, Forms, and Vendor Programs pages.

Electronic corrected claims reminder

Tufts Health Plan Commercial | Tufts Health Public Plans

As a reminder, corrected claims submissions should not include documentation of previous payment information, as this may delay processing.