Our team of mindfulness experts can create a tailored program for your practice, aimed at tackling the unique challenges faced by healthcare professionsals. Let us help create seminars, retreats or live or pre-recorded mindfulness programs that best suit the needs of your employees. Many of these offering can be outfitted to provide Continuing Education Units to participants. Learn more about the program.
We recognize the importance of providing patients with culturally appropriate care that meets their social, cultural, and linguistic needs — and want to support you in this important work. The following cultural competence training options may assist you in deepening your understanding of the needs of patients with diverse beliefs, attitudes, values and behaviors.
U.S. Department of Health & Human Services: Office of Minority Health
Think Cultural Health: A Physician’s Practical Guide to Culturally Competent Care
An e-learning program for physicians, physician assistants, nurse practitioners, and any direct service provider interesting in learning about culturally and linguistically appropriate services. This program will equip you with the knowledge, skills, and awareness to best serve all patients, regardless of cultural or linguistic background.
Georgetown University
Distance Learning: National Center for Cultural Competence
Includes:
Quality Interactions
Various training topics available with CME credits offered.
MassHealth One Care: “Principles of Cross Cultural Competence”
Recorded webinars with various training topics available.
For Tufts Health One Care Only:
Providers rendering services to Tufts Health One Care members are required to complete cultural competency training. Please visit the CAQH Provider Data Portal and verify that you have completed this training.
Required training for the One Care program
The Executive Office of Health and Human Services (EOHHS) and the Centers for Medicare & Medicaid Services (CMS) require providers and office staff to complete comprehensive training on the One Care program. When you complete the training, be sure to submit the attestation linked below to record your compliance.
This training program has two tracks:
Track one
Track one is a general training series developed, coordinated, and delivered by MassHealth via UMass Medical School. This training series focuses on topics that provide foundational information on the One Care program, which is designed to improve health care quality through person-centered, coordinated care.
To access the trainings, providers need a One Care account. Providers can select “create new account” on the One Care Shared Learning website to establish one.
Included in the training series is the online module below, “How to Talk about One Care with the Individuals You Serve,” which provides an overview of One Care and will help you answer questions your patients might have related to One Care plans in Massachusetts, such as eligibility and enrollment.
For track one, the following recorded webinars are required:
- One Care: An Introduction for One Care Plans
- Engaging One Care Enrollees in Assessments & Care Planning
- Americans with Disabilities Act (ADA) Compliance
- Principles of Cross-Cultural Competence
- Promoting Wellness for People with Disabilities
- Contemporary Models of Disability: Beyond the Medical Model (Independent Living, Self-Determination and Recovery Model)
- Identifying Potential Abuse and Neglect of One Care Members
- Caring for Individuals with Co-Occurring Mental Health and Substance Use Disorders in One Care
To learn more about this module, the training series, and how to fulfill your training requirement for track one, please visit the One Care learning website.
Track two
Track two is a plan-specific training for Tufts Health One Care. The training document explains your day-to-day interactions with Tufts Health Plan, including topics regarding our model of care and administrative processes. Please read the training document. Then complete and submit the attestation form to fulfill your Tufts Health Plan training requirement.
Visit our frequently asked questions page (FAQs) for Tufts Health One Care for questions about training requirements, contracting, delivering care, and doing business with us.
You must complete both training program tracks to meet One Care requirements. We will record and submit your participation to both EOHHS and CMS.
Tufts Health Plan Senior Care Options (SCO) PCPs and high-volume specialists are required by the Commonwealth of Massachusetts and CMS to complete the Annual SCO Model of Care Training. This training provides updates on Tufts Health Plan SCO’s Care Management Program and care coordination policies and procedures. At the end of the training, be sure to complete the attestation to document your participation.
Begin the training
We are extremely proud to introduce our first annual Point32Health Diversity, Equity, Inclusion, Accessibility (DEIA) & Health Equity Report. This report highlights real-life examples of how we are working together to build a lasting community of care. We invite you to read it for insights from our colleagues and partners that demonstrate our commitment to fulfilling our purpose of guiding and empowering healthier lives for everyone.
