If you’re currently receiving paper checks, it’s simple to switch to electronic funds transfer (EFT) at your convenience through Payspan. You’ll benefit from:
- Quicker access to funds, with payments deposited directly into your bank account
- Greater convenience and efficiency with no manual processes or risk of lost paper checks
- Easy-to-use payment reports enabling you to track, review, and reconcile current and past online payments through Payspan*
When you make the switch to electronic funds transfer with Payspan, you’ll no longer receive paper checks, explanations of payment (EOPs), or Electronic Remittance Advice (ERA/835s) from Point32Health. You’ll receive your payment and payment advisories from Payspan, which offers two electronic methods of remittance.
- EOPs — Access images of your Explanations of Payment (EOPs) online with the ability to view, download, and print up to 18 months of EOPs.
- ERA/835s — Choose to have your HIPAA-compliant Electronic Remittance Advice (ERA/835) sent directly to one of the data exchange partners. Simply follow the instructions for routing 835s to an electronic mailbox when activating your account.
Typically, it takes at least 48 hours after enrollment for your EFT account to become activated, and electronic payment is available two business days following payment release from Payspan.
Registering for electronic payments through Payspan is simple! Refer to Point32Health’s Electronic Funds Transfer Quick Reference Guide for additional information and step-by-step instructions.
*For Harvard Pilgrim Health Care providers, payment history is only available from the time of registration forward.