Back to Insights and Updates for ProvidersSeptember 2023

Claims consultation events coming near you!

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After the resounding success of the July claims consultation event we hosted at our Canton, MA headquarters, Point32Health is delighted to share that we’re expanding the series beyond Massachusetts as part of our ongoing commitment to collaborating with our valued provider partners throughout our service area.

In addition to the Oct. 16 event in Canton, we’re offering the following claims consultation events:

  • Tuesday, Oct. 10 from 10 a.m.– 2 p.m. at the Providence Marriott Downtown located at 1 Orms Street, Providence, RI 02904 (parking will be validated)
  • Wednesday, Oct. 25 from 11 a.m.– 3 p.m. at the Puritan Backroom conference center located at 245 Hooksett Road, Manchester, NH 03104
  • Thursday, Nov. 16, 2023 from 11 a.m.– 3 p.m. at the Lincoln Hotel, 17 Lincoln Street, Biddeford, ME 04005

The events will present an opportunity for providers to meet with our Provider Relations team, who will be available as a resource to support you by answering questions you may have about claims — from submission, to adjudication, to processing, and more.

Appointments will be scheduled in 30-minute increments and registration is required. Refreshments and Wi-Fi access will be available.

To reserve your space, please complete a claims consultation registration form and submit it by email to [email protected]. The form is due by Tuesday, October 3 for the Providence event, by Friday, October 20 for the Manchester event, and by Friday, November 10 for the Biddeford event.

We hope to see you there!

Please note that you should continue to submit corrected claims and provider payment disputes per your normal process, and claims should not be held until your consultation. Paper claims should not be brought to these consultation appointments.

Audrey Kleinberg,
Director, Provider Relations & Communications

Annmarie Dadoly,
Senior Manager, Provider Communications

Joseph O’Riordan, Susan Panos, Stephen Wong,

Kristin Edmonston,
Production Coordinator

Kristina Cicelova,
Graphic Designer