As part of our ongoing commitment to collaborating with our valued provider partners, and building on the success of our July claims consultation, we are hosting another claims consultation in October. The event will be an opportunity for providers to meet with our Provider Relations team, who will be available as a resource to support you by answering questions you may have about claims — from submission, to adjudication, to processing, and more.
The event will be Monday, Oct. 16 from 10 a.m.– 2 p.m. at the Point32Health headquarters located at 1 Wellness Way, Canton, MA 02021. Appointments will be scheduled in 30-minute increments and registration is required — walk-ins unfortunately cannot be accommodated.
Refreshments and Wi-Fi access will be available. Spanish speaking staff will also be available to offer assistance.
To reserve your space, please email Claims_Consultations@Point32Health.org by Oct. 2 with the following information:
- Your name
- Your phone number
- Provider or facility name
- Preferred time slots (30-minute increments between 10 a.m. and 2 p.m. on Oct. 16)
We hope to see you there!
Please note that you should continue to submit corrected claims and provider payment disputes per your normal process, and claims should not be held until your consultation. Paper claims should not be brought to these consultation appointments.
Director, Provider Relations & Communications
Senior Manager, Provider Communications
Joseph O’Riordan, Susan Panos, Stephen Wong,