Back to Insights and Updates for ProvidersAugust 2023

Reminder: P.O. Box changes for referral forms

Tufts Health Plan Commercial  |  Tufts Health Plan SCO  |  Tufts Medicare Preferred HMO  |  US Family Health Plan (USFHP)

Tufts Health Plan encourages electronic submission of referrals through our secure portal or via electronic trading partners for greater convenience and a real-time receipt of a referral number.

Alternatively, providers may submit outpatient referrals using paper referral forms.  As communicated previously, mailing addresses for referral forms have been updated. New P.O. Box mailing addresses are listed below. To order referral forms, fax a completed W.B.  Mason Provider Forms Requisition to W.B. Mason at 800-738-3272 or email [email protected]

Tufts Health Plan Commercial Tufts Health Plan
P.O. Box 178
Canton, MA 02021-0178
Tufts Medicare Preferred HMO Tufts Health Plan
P.O. Box 518
Canton, MA 02021-0518
Tufts Health Plan Senior Care Options Tufts Health Plan
P.O. Box 518
Canton, MA 02021-0518
US Family Health Plan US Family Health Plan
P.O. Box 495
Canton, MA 02021


Audrey Kleinberg,
Director, Provider Relations & Communications

Annmarie Dadoly,
Senior Manager, Provider Communications

Joseph O’Riordan, Susan Panos, Stephen Wong,

Kristin Edmonston,
Production Coordinator

Kristina Cicelova,
Graphic Designer