Back to Insights and Updates for ProvidersAugust 2023

One Care training requirement and resources for Tufts Health Unify

Tufts Health Unify

The Executive Office of Health and Human Services (EOHHS) and the Centers for Medicare & Medicaid Services (CMS) require providers and office staff to complete comprehensive training on the One Care (Medicare-Medicaid dual eligible) program.

In support of the EOHHS and CMS, and to make it easier for our valued providers to comply with this requirement, we offer convenient training resources in the Tufts Health Unify Provider Trainings section of the Tufts Health Plan provider website.

The program has two tracks — a general training series developed by MassHealth via UMass Medical School and available through the One Care Shared Learning website, as well as a plan-specific Tufts Health Unify training — and providers are required to complete both tracks in order to meet One Care requirements.

Within track one, in addition to live webinars and online modules, you’ll find recorded webinars featuring a myriad of pertinent topics in health care, including trainings on accessibility and accommodations, which focus on promoting wellness among people with disabilities and include specific information on Americans with Disabilities Act (ADA) requirements.

You must complete both training program tracks to meet One Care requirements. We will record and submit your participation to both EOHHS and CMS.

Our Frequently Asked Questions page for Tufts Health Unify addresses some questions you may have about training requirements, as well as many other general questions about Tufts Health Unify and topics such as contracting, delivering care, and doing business with us.

Audrey Kleinberg,
Director, Provider Relations & Communications

Annmarie Dadoly,
Senior Manager, Provider Communications

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