Back to Insights and Updates for ProvidersFebruary 2024

Our streamlined web experience is here!

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Point32Health is delighted to unveil our new-and-significantly-improved provider website, which we trust will deliver a markedly more streamlined provider experience!

The updated provider website features a bold, clean, and revitalized look and feel — but beyond the aesthetic improvements, we’ve also relocated all the key resources and documents you rely on most so you can access them in one place. Rather than navigating between the Point32Health provider page and the legacy Harvard Pilgrim and Tufts Health Plan provider websites to access various resources, you can now find the most commonly utilized provider content on the Point32Health provider page: medical necessity guidelines, medical drug policies, payment policies, Provider Manuals, pharmacy medical necessity guidelines, and more. And with filtering by product capability, our policy pages still make it simple for you to find policies by product line.

We’ve even migrated all of our Pharmacy information over to the new page, including guidelines, formularies/drug lists, and utilization and prior authorization tools and resources.

We hope you and your administrative staff enjoy the upgraded, time-saving experience our new provider page offers!

Audrey Kleinberg,
Director, Provider Relations & Communications

Annmarie Dadoly,
Senior Manager, Provider Communications

Joseph O’Riordan, Susan Panos, Ryan Francis, Stephen Wong,

Kristin Edmonston,
Production Coordinator

Kristina Cicelova,
Graphic Designer