Back to Insights and Updates for ProvidersApril 2024

Upcoming training opportunities

All products

We invite you to join one of our many training sessions for you and your office staff. We will be offering several interactive webinars you can join throughout the month of April — if these don’t fit your schedule, we offer educational videos on demand. To register for a session, simply find a training date that works for you on our Provider Training page, click the link, and enter the requested information.


  • Tools and resources for behavioral health providers: Friday, April 5 from 9–10 a.m. ET
  • Navigating the provider websites: Tuesday, April 23 from 10–11 a.m. ET
  • Provider payment disputes: Wednesday, April 10 from 10–11 a.m. ET
  • Referrals, prior authorizations, and notifications overview: Wednesday, April 17 from noon–1 p.m. ET

Tufts Health Plan

  • Tufts Health Public Plans Overview: Thursday, April 25 from 11 a.m.–noon ET
  • Tufts Health Plan Senior Care Options Overview: Thursday, April 4 from noon–1 p.m. ET

Audrey Kleinberg,
Director, Provider Relations & Communications

Annmarie Dadoly,
Senior Manager, Provider Communications

Joseph O’Riordan, Susan Panos, Ellen Gustavson, Ryan Francis, Stephen Wong,

Kristin Edmonston,
Production Coordinator

Kristina Cicelova,
Graphic Designer