Back to Insights and Updates for ProvidersJune 2024

Upcoming training opportunities

All products

We invite you to join one of our many training sessions for you and your office staff. We will be offering several interactive webinars you can join throughout the month of June — if these don’t fit your schedule, we offer educational videos on demand. To register for a session, simply find a training date that works for you on our Provider Training page, click the link, and enter the requested information.


  • Tools and resources for behavioral health providers: Wednesday, June 5 from 11 a.m.–noon ET
  • Behavioral health office managers meeting: Thursday, June 18 from 10–11 a.m. ET
  • Identifying member eligibility and cost share: Tuesday, June 4 from 10–11 a.m. ET
  • Navigating the provider websites: Tuesday, June 11 from 1–2 p.m. ET
  • Provider payment disputes: Thursday, June 20 from 11–noon ET
  • Transitions of care – best practices for providers: Tuesday, June 25 from 11 a.m.–noon ET

Harvard Pilgrim Health Care

  • Office managers meeting: Thursday, June 13 from 10:30–11:30 a.m. ET

Tufts Health Plan

  • Office managers meeting: Thursday, June 6 from 10:30–11:30 a.m. ET

Audrey Kleinberg,
Director, Provider Relations & Communications

Annmarie Dadoly,
Senior Manager, Provider Communications

Joseph O’Riordan, Susan Panos, Ellen Gustavson, Ryan Francis, Stephen Wong,

Kristin Edmonston,
Production Coordinator

Kristina Cicelova,
Graphic Designer