Insights and Updates for Providers

September 2023

Reminder: P.O. Box changes for referral forms

Tufts Health Plan Commercial  |  Tufts Health Plan SCO  |  Tufts Medicare Preferred HMO  |  US Family Health Plan (USFHP)

Tufts Health Plan encourages electronic submission of referrals for greater convenience and a real-time receipt of a referral number. Alternatively, providers may submit outpatient referrals using paper referral forms to the updated mailing addresses identified in this article.

Pharmacy and medical drug authorization requests for USFHP

US Family Health Plan (USFHP)

When requesting authorization for pharmacy or medical benefit drugs for USFHP members, please utilize the prior authorization forms provided on the USFHP website. PromptPA is not currently available for USFHP members.