Back to Insights and Updates for ProvidersMarch 2024

Provider data, enrollment, and credentialing email address

Tufts Health Plan Commercial  |  Tufts Health Public Plans

In support of Point32Health’s continued commitment to simplifying the provider experience, we are consolidating the email addresses used when submitting requests for provider information changes, provider enrollment, and credentialing to Tufts Health Plan.

Instead of using separate email addresses based on the type of request, we now have a single point of intake for Commercial and Tufts Health Public Plans. Going forward, please submit these requests for Tufts Health Plan to: Provider_Information_Dept@point32health.org.

The following email addresses should no longer be used for Commercial and Tufts Health Public Plans: Tufts_Health_Plan_Credentialing_Department@point32health.org, Provider_Data_Request@point32health.org, and RIProviderEnrollment@point32health.org. Please update your notes and systems to ensure your requests are received. To help facilitate this change, we have set up temporary email forwarding for requests sent to these email addresses.

This change does not impact requests to Harvard Pilgrim Health Plan. Requests for provider information changes, provider enrollment, and credentialing to Harvard Pilgrim should continue to be sent to: PPC@point32health.org.


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