Back to Insights and Updates for ProvidersJune 2023

Tufts Health Public Plans initial paper claims address change

Tufts Health Public Plans

Please be aware that the address for Tufts Health Public Plans initial paper claim submissions is changing. Starting August 1, 2023, initial paper claims for both Massachusetts and Rhode Island Public Plans should be sent to the following address:

Tufts Health Public Plans – Paper Claims Submissions
P.O. Box 189
Canton, MA 02021-0189

Until August 1, please continue to send initial paper claim submissions for Massachusetts and Rhode Island Public Plans to the addresses located in Foothill Ranch, CA.

Our address for submitting corrected claims, disputes, appeals and medical records will not change. You can continue to submit these requests to: Tufts Health Public Plans, P.O. Box 524, Canton, MA 02021.

For the latest claims address information, refer to the Claims Requirements, Coordination of Benefits and Dispute Guidelines chapter in the Tufts Public Plans Provider Manual.

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