Effective Jan. 1, 2024, Tufts Health Unify is changing its name to Tufts Health One Care. By aligning the name with the Massachusetts One Care Program, you’ll find it easier to determine which population this plan serves. With a One Care plan, members get the benefits of both Medicare and MassHealth (Medicaid) programs through one health plan.
Current Tufts Health Unify members will receive a new member ID card in December to reflect the new product name. The member ID number will remain the same.
There are no other changes as a result of this name change. Provider contract terms will remain in place, and we will update Unify references in contracts over time. Please continue to follow the same requirements for claims and utilization management as you do today.
We will be updating Tufts Health Unify references in our policies and other documents beginning in January. You may see the Tufts Health Unify name on some materials until the completion of this work.
If you have any questions about this name change, please contact Provider Services at 888-257-1985.
Director, Provider Relations & Communications
Senior Manager, Provider Communications
Joseph O’Riordan, Susan Panos, Stephen Wong,